L1 Support Engineer

Your daily work

• Setting up tools and required infrastructure
• Defining and setting development, test, release, update, and support processes for DevOps operation
• Troubleshooting techniques and fixing the code bugs
• Monitoring and alerting L2/L3 engineers on issues observed on a constant basis

What would convince us in your profile?

Having strong expertise in all of the following:

• Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimising the wastage
• 24*7 Monitoring support for production deployments with Observability tools (APM, Platform)
• Encouraging and building automated processes wherever possible
• Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
• Incidence management and root cause analysis
• Coordination and communication within the team and with customers
• Selecting and deploying appropriate CI/CD tools. Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)

Our offerings for you

• To become a part of cidaas - the leading European Cloud Identity & Access Management platform!
• To work on cutting edge technologies across multiple domains
• To work in an ego free, flat and friendly environment
• To be led with open doors and open minds at work
• Add excellent global exposure to your current profile

Apply now - we look forward to receiving it!